We know business machines, offering advice, consultation, delivery, installation, training, repair and maintenance. Home of Niagara’s largest digital solutions showroom.

Need a business machines solution, but don’t know where to start? Our knowledgeable staff will help you choose the digital solution to best meet your needs– whether it’s a small office requirement or the demanding needs of a high volume environment.

We can help

  • Let us custom tailor a machine solution for you
  • Personalized service by one of our experts
  • Delivery and installation
  • Training and support
  • Over 16 factory trained and certified technicians
  • Large parts inventory
  • 4 hours or less service response time

We are Canon Star Service Certified

The Business Machines Service Department at Beatties is one of only TWO dealerships in Canada to be Canon Star Certified! Our techs worked really hard and completed industry set tests. 75% of technicians must be Star Certified before the dealership holds this status – and Beatties currently has 100% technicians certified.

Our selection includes

  • Digital black and white copiers
  • Digital colour laser copiers
  • Wide format colour printers
  • Facsimiles and digital scanners
  • Commercial paper shredders
  • Laser desktop printers
  • Workflow and management software
  • Print management and networking
  • Mailing equipment
  • Folding machines
  • Affordable, refurbished machines

Technical support and service

We advise, consult, deliver, install, train, repair and maintain! Beatties is an authorized sales and service dealer for:

samsung-logo kyocera-logo hp-logo fp-mailer canon-logo

We provide

  • 16 factory-trained field technicians with 150+ years combined service
  • Guaranteed service in four hours or less
  • Technicians assigned by territory and customer Complete inventory on hand with all field technicians
  • Over a half million dollars of parts and toner inventory for fast responsive service and prompt delivery
  • Exclusive use of OEM genuine parts and toners from Canon, Samsung, Kyocera, Hewlett Packard and more
  • Field technicians supported by a service manager and vendors
  • Computerized records system to provide a complete history of your machine including service call date and times, parts required and labour input

Our service department is open Monday to Friday from 8am to 5pm.

 

Please note effective March 1st, 2017 Brother International Corp. Canada Ltd is phasing out its Authorized Service Partner Network Program. Please see the attached notice from Beatties regarding this announcement.

Brother_ASP_notice_to_customers_Beatties