Do you currently rent or own your office space?RentOwnLeaseLease (but it's expiring soon)Are you able to start from scratch in your space?Heck no, our landlord/owner wouldn't allow it.Yes! It's a blank canvas.Somewhat - we can't be taking down walls though.How many employees are in your office space?< 1010 - 4950 - 249250+Describe your typical work arrangements:In the office full-timeMostly hybrid (office + WFH)Sometimes hybrid (office + WFH)How often do you consider redesigning your office space?Um, never?It's a work-in-progress. A new piece of furniture here and there is how we do it.All the time. We have been mulling over it for ages.What stage is your business at?Brand spanking new, we're in the early days!Growing and expandingDownsizing, this wasn't our best yearStatus quo - no changes at the momentWhy are you downsizing?Business model shift - we're switching gearsExperiencing some financial strugglesWe have way too much spaceOur people are mostly working from homeOur location is the pitsOtherWhy are you expanding?We're experiencing rapid financial growthWe're in hiring modeWe have more bums in seats (desk occupancy)Our location is the pitsOtherWhat is your biggest pain point?The feeling isn't right. Going to the office is depressing.Our space isn't functional. The configuration, the layout, the format.Both feeling and function aren't right. The location is no bueno. We need to relocate!What are the pain points in the feeling of your space?It doesn't match our brand or culture, and we need it to.The space is uninspiring, bleak, and depressing.Lighting and acoustics suck - I can't work in the dark!The space doesn't promote socializing or collaboration.All of the aboveWhat are the pain points in the function of your space?Lack of social and communal spaces.Lack of collaborative spaces and/or quiet zones.It's not very accessible and/or ergonomic.The layout isn't configured well, we need help!We don't have space for the right equipment and technology.All of the above and more.What are the pain points in the location of your space?Our neighbourhood is crummy.Our location is not convenient for employees/clients/customers.Our location is not easily accessible for employees/clients/customers.Our work environment doesn't match our workforce (we're city folks stuck in the burbs!)All of the aboveHow urgently do your pain points need to be addressed?ASAP - my boss is hounding me about this.Within the next few months, there's some leeway.Within the next year or so, there's no rush.How do you typically finance your office furniture?We buy it outright or else our execs will have a fit.We lease it (which allows us to manage costs).We are open to anything that functions well and looks decent.Are you open to leveraging quality used furniture into your office space to save costs?YesNoHow involved are your coworkers/employees in the office planning process?Not involved at all. I make the rules around here.Somewhat involved. A short survey will be sent out for good measure.Very involved - surveys and focus groups are my jam! What is your office's current work environment?Full-time in-personFull-time remoteHybrid (mix of in-person & remote)When you think about your current MPS provider you...Smile. I couldn’t be happier with our machines or our contract.Shrug. Our current provider is OK, but I feel like we could do better.Duck. Our machines are giving us a headache. We need a new provider.What provider? I'm handling it myself and I'm in over my head.Which printer pain point causes you the most stress?Reliability. Our machines are always having technical issues.Expenses. It's costing us an arm and a leg in ink, toner and/or maintenance.Security. We work with sensitive documents and need to prioritize data and network integrity.Complexity. It's a struggle to use our machines and it's impacting our efficiency.Performance. Speed and print quality are not meeting our needs.If implemented effectively, which managed print features would remove stress from your day-to-day?Mobile printingDocument management systems & workflowsRemote signature collectionUnderstanding printer usage (who, what, how much?)Prioritizing Eco-friendly / Green strategiesPrint supplies monitoring & refillsEfficiency audits & insightsPrinter security auditsPreventative maintenanceWhat do you suspect your biggest printing costs are?The usual suspects - ink/toner, paperRepairs and maintenanceLost revenue, due to printer downtimeEnergy use - our machines are old and inefficientWhat part of printing is the biggest drain on your efficiency?Complex workflowsArchaic machines that keep breakingNo support - I'm the go-to person for IT, and I hate it!No line of sight into print usageHow many printers (networked and non-networked) are in your office environment?Fewer than 3 printers4 to 10 printers11 to 25 printersMore than 25 printersHow many people (in total) use printers in your office?Fewer than 25 people25 to 74 people75 to 150 peopleMore than 150 people