First off, what's a serverless printing solution?
Serverless printing is basically just a marketing term for cloud-based printing services. Serverless sounds appealling because all print servers and security are handled by a third-party company who maintains the service on the cloud. This can lead to cost savings and reduced burden on IT teams to manage print infrastructure.
However there are limitations to most serverless print solutions currently on the market. As it is a cloud-first business model, you simply cannot get the same level of support offered by a more hands-on managed print service. All of the major serverless offerings we researched also fail to not solve issues such as supply management, hardware provisioning, repairs and maintenance.
Managed Print Services provide all the benefits of serverless, and more!
Managed Print Services is a comprehensive offering from Beatties that provides many of the same benefits of serverless printing, with many additional benefits as well. Beatties Managed print leverages your own infrastructure to provide a similar experience to serverless printing.
Our team will provide print management software, complete security updates, and reduce the burden on your IT team. We’ll also help with providing the printer hardware itself if needed, oversee supply management and and provide maintenance as needed.
When you compare, Managed Print simply offers more value
| Managed Print | Serverless Printing Solutions | |
|---|---|---|
| Reduce IT dept workload | ||
| Regular security updates | ||
| Cost-savings compared to self-managed | ||
| Audits to improve efficiency, productivity and sustainability | ||
| Printers can be provided | ||
| Printer supply management | ||
| Dedicated account manager | ||
| Personalized consultation to improve your print infrastructure |
“With Beatties they just dispatch a technician, no questions asked. That’s huge. I’m not a printer technician. I’m calling because there’s a problem. If there was a quick fix, I’ve already tried it.”
-Mary DiFranco, IT office manager at Ridley College.